What you share with us at Nvaji is a trust we take seriously. This policy transparently explains how your information is collected, why it is used, and how it is kept secure.
The Commitments We Keep to Protect Your Information
256-bit SSL encryption is active across all Nvaji pages. Your information cannot be intercepted in transit.
Your personal information is never sold or rented. We only use the data that is necessary to provide our services.
Your data is stored in encrypted databases. Only authorized staff can access it, and only for specific reasons.
Even Nvaji staff cannot view your password. Passwords are always stored in hashed form.
If you no longer wish to receive marketing emails or notifications, you can opt out easily at any time.
Nvaji's security systems are regularly audited by third parties to ensure your data remains safe at all times.
When you create an account or use our services at Nvaji, we collect certain information. This information is essential for delivering the best service and keeping your account secure.
Nvaji never stores your password, full payment PIN, or OTP. If anyone asks for this information, it may be a fraud attempt.
Nvaji uses your information only for specific, legitimate purposes. Each purpose is clearly explained below.
| Purpose of Use | Required Information | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, mobile number | Contractual Obligation |
| Identity Verification (KYC) | NID, date of birth | Legal Obligation |
| Payout Processing | Payment Information | Contractual Obligation |
| Fraud Prevention | IP, device info | Legitimate Interest |
| Sending Promotional Offers | Email, mobile | Consent (Opt-In) |
| Platform Improvement | Usage Patterns | Legitimate Interest |
Nvaji never sells your personal information. However, limited data may be shared with trusted third parties where necessary to keep our services running smoothly.
Information shared with third parties is subject to strict confidentiality agreements. They are not permitted to use it for any other purpose.
Nvaji protects your data with multiple layers of security — covering not just technical measures, but administrative and physical safeguards as well.
Use a strong password, never share your login credentials, and avoid accessing your account over public WiFi. Security is a shared responsibility.
The Nvaji website uses cookies. Cookies are small text files stored in your browser that help improve the quality of our services.
Optional cookies can be disabled at any time through your browser settings. However, doing so may cause some features to not work properly.
Nvaji gives you full control over your data. The rights listed below are yours to exercise at any time.
You can request to know what information of yours we hold.
You may request corrections to any inaccurate or outdated information.
Where no legal obligation applies, you can request that your data be deleted.
You can obtain your data in a format that is easy to read and use.
You may request that the processing of your information be restricted in certain circumstances.
You may object to your data being used for marketing purposes.
To exercise any of the rights above, contact Nvaji customer support. Requests are typically processed within 30 business days.
Nvaji does not retain your data longer than necessary. Different types of information have their own defined retention periods.
Nvaji's services are intended for users aged 18 and above only. We do not knowingly collect information from anyone under 18.
If a parent or guardian believes their child has created an account on nvaji, please notify our support team immediately. We will promptly delete that account and all associated information.
Use parental controls on your devices to prevent children from accessing online gaming platforms.
Nvaji may update this Privacy Policy when needed. For any significant changes, you will be notified in advance by email or in-app notification.
Continuing to use nvaji after any changes take effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.
For any privacy-related questions, requests, or complaints, please contact Nvaji's data protection team.
For privacy-related requests:
[email protected]
Our support team is available 24/7 via live chat to assist you.
Related Page: Terms and Conditions | Responsible Gaming | FAQ