Nvaji Terms & Conditions — What You Need to Know Before Using the Platform

1 General Terms

By using the Nvaji website or application, you are deemed to have accepted these terms and conditions. Please read the full document carefully before registering or using the platform.

These terms constitute a legal agreement between Nvaji and its users. Nvaji reserves the right to amend these terms, in whole or in part, at any time. Changes take effect upon publication on the platform.

Applicable Law

These terms are governed by international gaming laws and regulations. Any disputes will be resolved through arbitration.

2 Account Registration & Eligibility

Age & Eligibility Requirements

You must be 18 years of age or older to create an account on Nvaji. By registering, you confirm that you meet this age requirement. Nvaji may request a valid ID or other proof of age at any time.

• All information provided at the time of registration must be accurate and truthful.
• Each person may register only one account.
• Creating multiple accounts from the same IP address, device, mobile number, or bank account is strictly prohibited.
• Account login credentials must not be shared with anyone else.
• Operating an account on behalf of another person is prohibited.

KYC Verification

Nvaji complies with international Anti-Money Laundering (AML) regulations. Identity verification may be required for withdrawals or transactions above a certain amount. You may be asked to submit a photo of your national ID or passport.

3 Deposit & Withdrawal Policy

Deposit Terms

Deposits on Nvaji can be made via mobile banking, bank transfer, or approved e-wallets. The minimum deposit amount varies by payment method and is clearly stated on the platform.

• Deposits must be made from your own account or mobile banking only.
• Deposits made through third parties are strictly prohibited.
• Deposited funds may only be used for gaming activities.
• Deposits are generally credited to your account instantly.

Withdrawal Conditions

Your account must be fully verified before a withdrawal request can be processed. Nvaji makes every effort to complete payouts within 24 hours, though additional verification may extend processing time in some cases.

• Withdrawals can only be made using the same method used for the original deposit.
• Withdrawals may be restricted while an active bonus is in place.
• A maximum daily withdrawal limit applies and is stated on the platform.
• Nvaji reserves the right to temporarily suspend withdrawals in the case of suspicious transactions.

4 Bonus & Promotion Terms

Nvaji offers a range of bonuses — welcome bonuses, free spins, reload bonuses, and cashback. Each bonus has its own terms, which are listed alongside the relevant offer.

Wagering Requirements

Once a bonus is received, specific wagering requirements must be met before withdrawal is permitted. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must wager a total of BDT 30,000.

• A time limit applies for meeting wagering requirements.
• Some games do not count toward bonus wagering, or contribute at a reduced rate — this is specified in the terms of each bonus.
• Each person is entitled to claim a promotional offer only once.
• Bonuses cannot be transferred to another account.

5 Gaming Rules

All games on Nvaji use third-party certified Random Number Generators (RNG). Each game outcome is entirely independent and is not influenced by previous results.

Game Cancellation & Technical Issues

If a game is interrupted mid-round due to a technical error, the stake placed in that round will be refunded. However, if the issue occurs during result display after the game has completed, the result stored on the server will be considered final.

• Nvaji reserves the right to void incorrect payouts resulting from software errors.
• The rules of the game provider apply alongside Nvaji's own terms.
• Nvaji is not responsible for issues caused by internet connection interruptions.

6 Prohibited Activities

The following activities are strictly prohibited on the Nvaji platform. Violations will result in account closure and forfeiture of any remaining balance.

• Creating multiple accounts to collect bonuses.
• Money laundering or transactions involving illegal funds.
• Exploiting any system bug or loophole.
• Using automated bots or software to play games.
• Colluding with other players to fix match outcomes.
• Selling or transferring your account to another party.
• Completing KYC verification using a false identity.

7 Account Suspension & Closure

Nvaji reserves the right to suspend or permanently close any account at any time and for any reason. Accounts are generally not closed without prior notice.

Grounds for Account Closure

• Violation of these terms and conditions.
• Registering with false information.
• Failed KYC verification.
• Extended inactivity (12 months or more).
• At the player's own request.

Player-Initiated Closure

If you wish to close your account or self-exclude, please contact Nvaji customer support. Self-exclusion can be applied for a set period or permanently.

8 Privacy & Data Protection

Nvaji takes the protection of your personal information very seriously. For full details on how your data is collected, used, and kept secure, please refer to our Privacy Policy Available on the page.

• Your information is never sold to third parties.
• Data is used solely for service delivery and legal compliance purposes.
• All data is protected with SSL encryption.
• You may request deletion of your personal data at any time.

9 Limitation of Liability

Nvaji strives to maintain the highest standards on its platform. However, Nvaji's liability is limited in certain circumstances:

• Losses resulting from internet connectivity issues or third-party service disruptions.
• Unauthorized account access — such as in the event of a user's password being compromised.
• Service interruptions due to force majeure events (natural disasters, war, government restrictions).
• Financial losses resulting from gaming — as gaming is an inherently risk-based activity.

Nvaji is committed to operating fairly and transparently at all times. If you have a complaint, please reach out through customer support.

10 Changes to Terms & Contact

Nvaji may update these terms at any time. Users will be notified of significant changes via email or in-app notification. Continued use of the platform after any changes constitutes acceptance of the updated terms.